When you start as a volunteer you will be issued with a New Starter Pack containing all the information that you will need regarding the hospice and your new volunteer role.
You will then receive on the role training alongside a member of staff or another experienced volunteer, depending on the department. In some cases, such as Bereavement Counselling, there is the requirement to complete a more in-depth training programme before undertaking your new role.
Every new volunteer is also required to complete on-line mandatory training relevant to your role. This should be completed when you start and refreshed at regular intervals. Mandatory training covers areas such as Health and Safety, Equality and Diversity and Infection Control. Mandatory training is designed to ensure you, along with our patients and visitors are kept safe.