Our approach to care
Our expert medical, nursing, allied health and social work professionals, counsellors and spiritual teams aim to ensure care is planned to meet the individual physical, social, psychological and spiritual needs of the patient and provide support to their family and/or significant others.
We aim to adopt an individualised approach to care across all our services that will help us better support people with long term life limiting conditions to live well and lead fulfilled lives in the time that remains for them. We aim to increase personal resilience so that we empower patients to maximise their quality of life.
We recognise that delivering high quality care requires care teams that, as well as being caring and compassionate, must also be well led, well trained and equipped with the knowledge, competence and expertise and resources required to deliver excellent care.
We work collaboratively with many other care providers and agencies to ensure the pathway and journey through palliative care is ‘joined-up’ and seamless. We aim to support people to access our range of services and find those that are most relevant to them in their care journey and we will work with others to improve access to our services.
Our values of ‘caring, respect, dignity and professional’ are central to our ethos of care and drive how we approach our service users and their significant others. We aim to provide safe, responsive, effective and compassionate care in a warm, welcoming and friendly environment.