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OUR CARE

Caring for people with life-limiting illnesses

Eden Valley Hospice is a charity dedicated to providing specialist care for adults in north Cumbria who have life limiting conditions. In addition, we also provide care for their families, friends and carers.

All the care the hospice provides to its patients and their families is free at the point of delivery.

Nurses in in-patient unit

Adult in-patient unit

Adult in-patient services are available to those individuals aged 18 years and over with complex problems associated with a life limiting illness. This can include physical, psychosocial, emotional or spiritual distress.

Nurses on adult in-patient unit

Outreach and Wellbeing

Our outreach and wellbeing services offer specialist support for people living with life shortening illnesses.

We are trying to reach outside the hospice – this is so we can reach more people closer to where they live.

nurse on adult ward

Jigsaw, Cumbria's Children's Hospice

We also care for children and young adults from across Cumbria, at Jigsaw, Cumbria’s Children’s Hospice. You can find out more about Jigsaw on its own dedicated website.

Child and nurse in Jigsaw

Our approach to care

Our expert medical, nursing, allied health and social work professionals, counsellors and spiritual teams aim to ensure care is planned to meet the individual physical, social, psychological and spiritual needs of the patient and provide support to their family and/or significant others.

We aim to adopt an individualised approach to care across all our services that will help us better support people with long term life limiting conditions to live well and lead fulfilled lives in the time that remains for them. We aim to increase personal resilience so that we empower patients to maximise their quality of life.

We recognise that delivering high quality care requires care teams that, as well as being caring and compassionate, must also be well led, well trained and equipped with the knowledge, competence and expertise and resources required to deliver excellent care. 

We work collaboratively with many other care providers and agencies to ensure the pathway and journey through palliative care is ‘joined-up’ and seamless. We aim to support people to access our range of services and find those that are most relevant to them in their care journey and we will work with others to improve access to our services. 

Our values of ‘caring, respect, dignity and professional’ are central to our ethos of care and drive how we approach our service users and their significant others. We aim to provide safe, responsive, effective and compassionate care in a warm, welcoming and friendly environment.

Eden Valley Hospice is rated Good by CQC
Report day: 15 July 2016
See the report
Keep up with us on social media
I can’t fault the care we had. They looked after us so well, day and night they were there for us when we needed it most.
Graham Mattock – whose wife Val died at the hospice
Graham Mattock

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