Other Information

Other Information

Newspapers

There are one or two daily papers (Monday to Friday) available in the Conservatory. If you wish to order a paper for your personal use, please ask a member of staff.

Smoking

Eden Valley Hospice has a strict no smoking policy. This must be adhered to at all times to prevent any fire hazards and to comply with legislation introduced in July 2007. We would ask that a relative escorts you outside to the designated smoking shelter. For more information on the Hospice's smoking policy, please look at our information for smokers

Postal Service

Post is delivered to the Hospice Monday to Friday and any mail for you will be brought to your room. If you want to send mail out, please ask a member of staff to take it to reception no later than 3:30pm on weekdays in order for it to be included in the last post. A small selection of stamps are available for purchase at Reception; please ask a member of staff.

Mobiles phones and Wi-Fi

Mobile phones can be used in the Hospice, although we do ask that they are not used in the corridors so as not to disturb other patients and their relatives. A member of staff can show you a suitable place to use your mobile.

The Hospice has Wi-Fi available to all patients and visitors should you need it. While there isn’t great coverage across the whole Hospice, the In-Patient Unit should be covered. To get access just ask for the Wi-Fi password.

Pets

While you are staying with us, feel free to bring your pet in to visit you – so long as they are well behaved and house trained! Please discuss with a member of staff before making arrangements. Unfortunately your pets will not be allowed to stay overnight with you.

At the Hospice we have volunteers who come in with certified Pets As Therapy (PAT) dogs, providing therapeutic visits. Having a visit from our friendly, temperament tested and vaccinated dog is a great way to experience companionship and home comforts during your stay. If you’d like a visit from our PAT dogs, just have a chat with a member of staff.

Hairdressing

We have an experienced volunteer hairdresser who is available for a small donation. An appointment can be made for you, just ask a member of staff.