Retail Co-ordinator - Eden Valley Hospice
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VACANCIES

Retail Co-ordinator

Do you have a passion for retail and want to work for an organisation where your hard work and dedication will have a direct impact on patient care provision to local children and adults?

We have an exciting opportunity for a highly motivated individual to support the retail arm of Eden Valley Hospice and Jigsaw. Our retail teams contribute significantly to the overall income of the Hospice.

This role will provide a high standard of coordinated support, identifying growth and development opportunities and business generation.

You will support the retail team in sourcing additional retail income opportunities such as pop- up shops, retail events, one off opportunities to raise valuable funds for the Hospice, along with building links and working in the local community to grow and develop additional revenue streams.

You will ensure the shops can focus on generating sales by taking the lead on transport, procurement and training amongst other things, as well as supporting in the Business Development Managers absence and providing cover across our shops in the event of planned and unplanned absences.

We would love to hear from people who have a background in high street or charity retail, but we’re just as interested in people who want a new career and have relevant, transferable skills and an eagerness to learn.

We are a local charity dedicated to providing specialist care to adults from the local area and children throughout Cumbria, as well as caring for their families, friends and carers. It takes nearly £5 million per year to run Eden Valley Hospice and Jigsaw, Cumbria’s Children’s Hospice with nearly £4 million being raised through voluntary donations and fundraising activities.

We are different to other retail organisations, some of the benefits of working for Eden Valley Hospice include:

– Regular planned weekends off

– No early starts or late finishes. The majority of our operating hours are between 8.30am – 5pm

– Generous annual leave allowance

Other benefits include:

– Excellent development opportunities

– Discounted gym membership

– Access to discount schemes for on-line and high street retailers

– Access to our Employee Assistance Programme, offering free, confidential support including access to counselling, wellbeing advice and much more

Our teams have a sense a pride working for Eden Valley Hospice and Jigsaw. We are specialists in what we do, and we are respected and valued by our community.

As a small organisation it means we work closely across teams here and ideas for improvement can be adopted and trialled quickly. Our leadership team is visible and approachable, and you will have the chance to influence the work of the hospice.

Our staff survey reflects an employer that values people and a place where their development is encouraged. To find out more about our benefits, please click here. To apply for the post, please complete an application form. For guidance on making an application, please click here.

Please note this role is subject to a Disclosure and Barring Service (DBS) check

Post: Retail Coordinator Department: Trading

Salary: £19,943 per annum (£24,929 FTE)

Hours: 30 hours per week, spread over 4 or 5 days. We’re flexible with scheduling, but as we’re open 7 days a week, there will be some weekend and occasional evening shifts to support events.

Reports to: Retail Operations and Development Manager

Base: Carlisle / Penrith / Hospice Offices

Closing date: 10.00am Monday 29th September 2025

Interviews will take place on Friday 3rd October 2025

Apply here

Apply here

Job Description

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