Café Assistant (Bank) - Eden Valley Hospice
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VACANCIES

Café Assistant (Bank)

Due to the continued expansion of our on-site Café, we are looking for a warm, reliable, and customer‑focused Bank Café Assistant to support the day‑to‑day running of our hospice café and catering services. This is a flexible, bank role, ideal if you enjoy working with people and want to make a positive difference in a caring environment.

About the Role

You’ll play an important part in providing a welcoming, high‑quality café service for patients, families, visitors, staff, and volunteers. Working as part of our hospitality team, you’ll support café service, food and drink preparation, cleaning, and occasional events or buffets.

Key Responsibilities

  • Deliver friendly, compassionate customer service
  • Prepare and serve hot and cold drinks and light food
  • Operate till and card payment systems
  • Maintain high standards of cleanliness, food hygiene, and safety
  • Support catering volunteers when required
  • Work flexibly across different shifts, including weekends

About You

You’ll be approachable, provide excellent customer service and be happy working as part of a team in a sensitive healthcare setting. You should be able to manage your workload, use your initiative, and communicate effectively with a wide range of people.

It would be great if you had café or catering experience, although this is not essential as full training will be provided.

Please see the job description for further information about the role.

Why Join Us?

  • Flexible, bank working to suit your availability
  • Full training and support provided
  • Opportunity to contribute to a caring and supportive hospice environment
  • Access to our Employee Assistance Programme
  • Discounted gym membership
  • Free on-site parking

For details of the benefits of working for the Hospice, click here.

If you’re passionate about providing a welcoming service and want flexible work that really matters, we’d love to hear from you.

To apply for the post, please complete an application form. For guidance on making an application, please click here.

Please note, this role is subject to a Disclosure and Barring Service (DBS) check which is paid for by the hospice.

Application Form

Hours: Variable hours. Bank/flexible shifts across a 7-day rota

Location: Eden Valley Hospice and Jigsaw, Carlisle

Salary: £12.75 per hour

Closing date: 9am, Tuesday 5th May 2026

Interview date: Tuesday 12th May

Application Form

Application Form

Job Description

Job Description