Complaints and compliments
We always welcome feedback about our services, whether positive or negative. It helps us develop our care by maintaining where we excel and improving where necessary.
Your experience is something we’re very interested in, please tell us:
- What do you think went well?
- What would you change?
- Do you have any other comments to make about the hospice?
Complaints can be made verbally to any member of staff or in writing by the patient or their representative. These may be formal or informal. We’re happy to provide any assistance you may need to make a complaint. You can: