Day Services at Eden Valley Hospice

Our Day Services here at the hospice are a wonderful facility that offers supportive care for people living with life limiting illnesses.

For your peace of mind, we want to let you know as much as possible about what to expect if you’re coming to our Day Services as a patient. Although your first time coming to our Day Services can be an anxious one, we’d like you to feel as relaxed and informed as possible.

We try to offer a bespoke service to everyone who attends; we believe that every patient is an individual and as such has individual needs. We keep this in mind when we work out a plan of care for you, based on your specific healthcare needs.

Who can attend?

A person with cancer or other progressive and life limiting illness, which is incurable and presents physical, emotional, spiritual or social difficulties requiring input from the palliative care team.

Referral

Referrals are made via the person’s GP, district nurse, social worker, specialist nurses or a member of the multi-disciplinary team. All referrals are discussed at the daily multi-professional referral meeting. Following referral, one of the day services team will contact the person.

Consent

Those being referred will be asked to provide permission for the palliative care team to access their medical and GP records. This information greatly assists in the continuity of care for the person when attending the day services. Any treatment and care will always be discussed with the person first.

What can we help with?

Symptom control
Holistic care (psychological, emotional, spiritual and social care needs)
Coordination of care & sign posting to other services
Rehabilitation / re enablement
Carer Support
Advanced Care Planning

Services we provide

Medical & nursing assessment and reviews
Multi-disciplinary team referrals e.g. family support (counselling, social work, spiritual care)
Complementary therapies – reiki, massage, HEARTS, acupuncture
Referral to the rehabilitative services – Occupational therapy, physiotherapy
Coordinating provision of care services
Individualised goal planning including meaningful activity e.g. crafts, hobbies, activity plans
Assessment of carer needs

Respite day services (From Summer 22)

This focuses to include:

Regular nursing assessment and medical review where required
Contribution to care assessments and care package/benefit reviews
Carer support & advice
Admission prevention
Advanced care planning
Holistic Care & access to therapies
Individual & small group activities

What should I do before I come to the Day Services?

You need to make sure you bring all your current medication with you, so the medical team know what you’re taking and that you have enough for the time you are in the unit.

Who will be taking care of me?

You’ll be able to identify Day Service staff by their name badge. Our team consists of:

Doctors
Team lead
Staff Nurses
Healthcare Assistants
Housekeeping Staff
Day Service Volunteers
Complementary Therapists

At Eden Valley Hospice we try to promote a relaxed and peaceful atmosphere for everyone. All the staff aim to be friendly and helpful and will be happy to answer any queries. Please don’t feel you’re being a nuisance for asking – we prefer you let us know your concerns. Anything we can do to improve our service and environment we are happy to hear about.

We hope that you’ll feel comfortable during your visits and want you to know that if you have any worries or concerns, questions or comments, our staff are keen to respond to your needs and be of help. If you have any questions prior to coming to our Day Services, feel free to call on 01228 817623 or email care@edenvalleyhospice.org and we’ll provide an answer as soon as possible.