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Our Big Catch-up

Our Big Catch-up

It’s been a while since we’ve been able to thank you for your incredible support in person and we’d like you to know how truly valued your support has been. Thanks to the generosity of our local community, who’ve really stepped up to the plate when your hospice has needed you the most, local people with life limiting illnesses and their families have continued to receive dedicated care, love and support throughout these tough couple of years.

Here at your hospice, Jigsaw has reopened for care 24 hours a day, seven days a week thanks to some brilliant new nursing recruits, and much-needed services have been expanded into the community, taking our expertise to patients at home. The four-bedded room on the adult in-patient unit has also been renovated, creating two, new en-suite rooms with more privacy and increased infection control.

Recently our Day Services have reopened to support people from the local community. Known then as Day Hospice, the service had to close in March 2020, despite being a vital resource for many patients and their families each week. Of course, regular phone calls with patients offering as much support as possible has kept us all in touch... and we even linked people up with the Covid support groups to ensure those who couldn’t venture out got food and their prescriptions delivered. But this is not the same as being there in-person and it’s great to be open again.

Some of the ways of working have been positive and will be here to stay. New ways of communicating with people have been embraced and the interactive hub on our website has allowed virtual relaxation sessions to be introduced, craft and recipe ideas shared online as well as advice in the form of a new theme each month. This is something that will continue.

However, finally, after two years the service is back! Local patients can now access medical and nursing assessments in person, holistic care, peer support, complementary therapies, craft activities, legacy work, future planning and vital support for families and carers. New avenues of support have also been put in place.

Although the doors have not always been open to visitors during the pandemic, be assured that the team have all been working really hard to continue delivering care and making sure your hospice is fit for the future.


We’ve had to be innovative and we’re excited to share the ways we’ve improved our services and we’d love to have a catch-up with you as soon as we can. As part of Our Big Catch Up we’re interested in finding out a little more about what’s changed in your lives? How have you learned to cope? Do tell us by answering the survey below.

Take the survey


The kindness and hard work of our local community with all of your voluntary donations makes a huge difference to the services we can give in return. When you take part in events, make a purchase from our shops and consider leaving a gift in your Will, you are making sure that we have a future for the next 30 years, all based on love.

Every way that you choose to support us, is a way of sharing the love and in the last two particularly challenging years, it has meant so much to us with our shops being closed and events being cancelled, we would have struggled to remain active without you, thank you.

You can donate to the Our Big Catch-Up appeal here.