Frequently Asked Questions
How can I play?
You can play in several different ways:
- Direct Debit – this is the cheapest payment method for us.
- Cash or Cheque direct to the Hospice.
- Online by clicking here.
If I pay by cheque, how does it work?
Members paying by cheque will receive a reminder letter around 3 weeks before their number is due for renewal. A cheque can be sent direct to the Hospice. No receipts are issued in order to keep our costs down.
How secure is the information I give?
All data is stored on a secure database in line with Gambling Commission guidelines.
Do I pay for missed weeks?
No – if you miss a week, your number is not entered in the draw for that week. We do not collect any missed payments.
Can I have more than one number?
Yes – you can have up to 20 numbers. Each number costs only £2 per week.
How old do I have to be to play?
Players must be 16 years of age.
What if I don't want to keep any winnings?
There is a form on the reverse of the winning cheque which you can complete and return the cheque as a donation. Or if you do not bank the cheque, the funds will stay in our bank account.
Can I take a look at the Lottery's Terms and Conditions?
Of course you can!