Extra Support

Extra Support

If there is any extra support needs identified for you or your family, the Day Hospice staff will point you in the right direction, be it referral to the Hospice @ Home or MacMillan Cancer Support services, contacting the Citizen Advice Bureau, offering complementary therapies, or any number of help and support facilities we have available. Just ask!

We provide extra support to our patients and their families, friends and carers through our Family Support Team which consists of two Social Workers, a Spiritual Care Lead and a Counsellor. We also offer a variety of complementary therapies.

Social Workers

The Social Workers’ roles involve:

  • Arranging extra practical help at home if desired by the patient and family
  • Advising on sources of funding and financial assistance related to benefits that patients are entitled to
  • Follow up visits after discharge from the Hospice to monitor and review the patient at home to meet changing needs
  • Emotional support for patients, families and carers
  • Working closely with other members of the Care Team, i.e. GPs, district nurses, Hospice Staff, physiotherapists, occupational therapists
  • Acting as an advocate on behalf of the patient
  • Providing information, advice and support with legal issues.

Referrals to a Social Worker will be discussed with patients on admission to the Hospice. If patients do not wish to be referred to Social Worker support this will be respected.

Counselling

Support is available to talk over your concerns and to provide bereavement support for families and carers. For more information about our counselling services, please click here.

Spiritual Care

Our Spiritual Care Lead is more than happy to spend time with you and your family offering support or, if you wish, the Chaplain will contact your own Minister of Religion. Their working hours are variable buy they can be contacted via the nursing staff if necessary. There are short services held during the week and everyone is welcome to attend. Holy Communion is available on request at any time.

The Hospice Chapel (also known as The Quiet Place) offers a quiet, safe haven for those wanting time to reflect or pray. It can accommodate both wheelchairs and beds, so please don’t feel restrained by a lack of mobility. There is a prayer book where you can leave a message for someone to be remembered in our prayers during services.

Complementary Therapies

There are a variety of free therapies available to the patients at Eden Valley Hospice, and to their family, friends and carers. These help ease tension and discomfort, and focus on your well-being. Please ask a member of staff if you would like a complementary therapy treatment.